Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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What Our Customers Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Highly Recommended!
The team at J Martinez Imports LLC is always ready to assist with our inquiries. Their knowledge of the products and market trends is impressive, ensuring we always get the best deals.
★★★★★
Sarah Williams
Outstanding Product Range
I appreciate the variety of household goods available at J Martinez Imports LLC. Their ability to source hard-to-find items has saved us time and effort in our operations.
★★★★★
Johnathan Smith
Exceptional Service and Quality
J Martinez Imports LLC has consistently provided us with high-quality products and exceptional service. Their responsiveness and attention to detail have made our procurement process seamless and efficient.
★★★★★
Emily Johnson
Reliable and Trustworthy Supplier
We have been sourcing our cleaning products from J Martinez Imports LLC for over a year now. Their commitment to quality and customer satisfaction is unmatched, making them our go-to supplier for all our needs.
★★★★★
Michael Brown